Refund Policy
Effective Date: August 1, 2026
This Refund Policy applies to digital products and online courses sold by INCIDAGI LLC, a Florida limited liability company operating the Başarı Doktoru brand (“Başarı Doktoru,” “we,” “us,” or “our”), through https://www.basaridoktoru.com and related sales or checkout pages.
1. CURRENT PRE-LAUNCH STATUS
If paid enrollment is not yet active and you only join a launch list or submit an interest form, you are not placing an order, no payment is collected, and no refund is required.
This Refund Policy becomes relevant when a paid purchase is completed.
2. SEVEN-DAY REFUND PERIOD
Unless a product page or checkout page clearly states a different policy, you may request a refund within seven (7) calendar days after the original purchase date of the applicable digital course.
The seven-day period begins on the date the payment is successfully completed, not on the date you first access or finish the course.
3. HOW TO REQUEST A REFUND
To request a refund, email support@basaridoktoru.com within the seven-day period and include:
· your full name;
· the email address used for the purchase;
· your order number or transaction reference, if available;
· the product purchased; and
· a clear statement that you are requesting a refund.
A reason is not required for a timely request, although optional feedback may help us improve the product.
4. REFUND METHOD AND PROCESSING TIME
Approved refunds will be issued to the original payment method whenever reasonably possible.
We will normally submit an approved refund to the payment processor within ten (10) business days after confirming eligibility. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.
We are not responsible for currency-conversion differences, exchange-rate movements, bank fees, or payment-provider fees that are outside our control, except where applicable law requires otherwise.
5. ACCESS AFTER REFUND
When a refund is approved or issued, your license to use the refunded product ends. We may immediately suspend or terminate course access, account access, downloads, and related benefits.
You must not retain, copy, share, publish, distribute, sell, or use course materials after a refund.
6. REQUESTS AFTER THE SEVEN-DAY PERIOD
After the seven-day refund period, purchases are generally non-refundable, except where:
· applicable law provides a mandatory right or remedy;
· you were charged more than once for the same purchase;
· we cannot provide the purchased digital product within a reasonable time after you notify us; or
· we approve an exception in writing at our discretion.
A technical issue does not automatically create refund eligibility if the issue can reasonably be resolved through support, a corrected email address, another compatible browser or device, or renewed access.
7. DUPLICATE, UNAUTHORIZED, OR INCORRECT CHARGES
If you believe you were charged twice, charged the wrong amount, or did not authorize a transaction, contact support@basaridoktoru.com promptly so we can investigate.
We may request information reasonably necessary to verify the transaction and protect against fraud.
8. CHARGEBACKS AND PAYMENT DISPUTES
Please contact us before initiating a chargeback or payment dispute so we have an opportunity to resolve the matter.
Filing a knowingly false, misleading, or abusive chargeback may result in suspension of access and may be contested with supporting transaction, access, and communication records.
Nothing in this section prevents you from exercising a lawful right to dispute an unauthorized or incorrect charge.
9. REFUND ABUSE
We may deny a request where permitted by law if there is credible evidence of fraud, repeated refund abuse, account sharing, unauthorized copying or distribution, manipulation of access records, or another material violation of our Terms and Conditions.
We will not deny a valid mandatory consumer right.
10. THIRD-PARTY PURCHASES
If a product is purchased through a third-party marketplace or platform that acts as the seller of record, that platform’s refund procedures may apply. Contact the platform shown on your receipt unless the checkout page instructs you to contact us directly.
11. STATUTORY CONSUMER RIGHTS
This Refund Policy is intended to provide a contractual seven-day refund option and does not limit any consumer protection, cancellation, withdrawal, or refund right that cannot legally be waived in your jurisdiction.
12. POLICY CHANGES
We may update this Refund Policy by posting a revised version with a new Effective Date. The policy shown at the time of purchase will ordinarily govern that purchase, except where a later change is required by law or is more favorable to you.
13. CONTACT
Refund requests and questions should be sent to:
INCIDAGI LLC
Operating the Başarı Doktoru brand
Business Mailing Address: 7901 4th St N, Ste 33158, St. Petersburg, FL 33702, United States
Website: https://www.basaridoktoru.com
Email: support@basaridoktoru.com
INCIDAGI LLC — Başarı Doktoru | 7901 4th St N, Ste 33158, St. Petersburg, FL 33702, United States
© 2026 INCIDAGI LLC - All rights reserved.
Başarı Doktoru is a digital education brand operated by INCIDAGI LLC, a Florida limited liability company.
This course is provided for general educational purposes only. It does not provide medical diagnosis, treatment or individualized healthcare advice. The course creator is a medical student and is not presented as a licensed physician, psychiatrist, psychologist or dietitian.